Agency and Community Training
Agency and Community Training
Building the Community Support System
Behind Successful Hoarding Intervention

The Professional Certificate in Community Hoarding Intervention provides in-depth training, practical tools, ongoing case consultation opportunities, and continuing education support for the professionals who lead and coordinate hoarding intervention efforts within a community.
However, successful outcomes rarely depend on one individual alone.
Effective responses require support from supervisors, agency leadership, community partners, and frontline staff who interact with individuals affected by hoarding and excessive clutter.
Our Agency & Community Training was developed to provide that essential foundation.
This live virtual training equips agencies, departments, and community partners with a shared understanding of hoarding disorder, excessive clutter, trauma-informed engagement, harm reduction principles, and collaborative response strategies. Participants gain practical knowledge that helps them better support certified professionals and contribute to a coordinated community response.
Ideal Participants
Agency & Community Training is designed for:
- Agency leadership and supervisors
- Front-line staff and community partners
- Housing providers and property management staff
- Code enforcement personnel
- Fire prevention and public safety personnel
- Public health professionals
- Social service providers
- Behavioral health professionals
- Aging services staff
- Animal welfare personnel
- Community volunteers and partner organizations
How It Works Together
Professional Certificate in Community Hoarding Intervention
For professionals who will:
- Lead hoarding interventions
- Conduct assessments
- Develop intervention plans
- Coordinate multidisciplinary responses
- Participate in ongoing consultation and continuing education
Agency & Community Training
For the broader network of professionals who will:
- Support intervention efforts
- Understand best practices
- Recognize their role in the response process
- Communicate more effectively across agencies
- Help create sustainable community solutions
Together, these programs create a common framework and shared language that strengthens collaboration, improves outcomes, and helps communities move from crisis response to coordinated intervention.
Training Overview
Training Overview

Training Title: Supporting Effective Hoarding Intervention in the Community
Trainer: varied
Contact Information: marnie@centerforhoardingandcluttering.com
Contact Hours: 6
Training Summary
This live virtual training provides agency staff, supervisors, leadership, and community partners with a foundational understanding of hoarding disorder, excessive clutter, trauma-informed engagement, harm reduction, and collaborative response strategies.
The training is designed to strengthen the broader support system around professionals who lead or coordinate hoarding intervention efforts, including those enrolled in or completing the Professional Certificate in Community Hoarding Intervention.
Through lecture, case examples, discussion, and interactive learning activities, participants gain practical knowledge they can apply within their roles to support more compassionate, consistent, and coordinated community outcomes.
Training Agenda and Objectives
Section 1: Understanding Hoarding Disorder
Participants will gain a better understanding of hoarding disorder as a mental health condition and learn how to distinguish hoarding from other clutter-related situations. This section also explores common misconceptions, stigma, and the impact of hoarding on individuals, families, agencies, and communities.
Section 2: Empathy, Empowerment and Engagement
Participants will learn practical approaches for engaging individuals affected by hoarding and excessive clutter with empathy, respect, and realistic expectations. This section emphasizes communication strategies that reduce resistance, support trust, and promote safer, more collaborative outcomes.
Section 3: Harm Reduction and Collaborative Community Response
Participants will learn how harm reduction principles can be applied to hoarding situations to improve safety, reduce risk, and support sustainable progress. This section also introduces the importance of role clarity, multidisciplinary collaboration, and shared responsibility across agencies and community partners.
By the end of this training, participants will have a clearer understanding of their role in supporting compassionate, coordinated, and sustainable hoarding intervention efforts within their agency and community.