Meet the Trainers

Terina Bainter, COC®, ICD is a hoarding specialist serving Pierce and South King counties with more than a decade of experience supporting individuals facing chronic disorganization. From 2012 – 2021, she held multiple Institute for Challenging Disorganization certifications in Hoarding, Chronic Disorganization, Aging, and ADHD and serves on the Board of The Hoarding Project. Terina provides trauma-informed assessments, community workshops, and coordinated interventions that reduce safety risks and connect people to vital supports. A Professional Organizer Coach (COC®) and Associate Certified Coach with the International Coaching Federation, she uses a three-stage process—Awareness, Action, Learning—to help clients declutter homes, manage finances, and build lasting habits through practical, goal-oriented coaching.

Eileen Dacey, LICSW, is an independently licensed clinical social worker and CBT-certified therapist specializing in the treatment of hoarding disorder and OCD-related conditions. She provides psychotherapy, facilitates support groups for individuals and families affected by hoarding, and delivers crisis management for those facing eviction or condemnation. One of the few clinicians in Massachusetts with expertise in animal hoarding, Eileen is frequently called on regionally and nationally to consult on complex cases, develop uniform procedures and best practices, and train multidisciplinary service providers. In addition to her clinical work, Eileen is a PhD candidate and Associate Professor of Practice at Simmons University School of Social Work, where she directs Online BSW Practicum Education and teaches at both the BSW and MSW levels, including the elective Understanding Suicide: Prevention, Intervention, and Postvention. Her doctoral research explores the intersection of OCD and suicide to improve assessment and intervention strategies.

Cecilia “Ceci” Garrett, MSW, LICSW, specializes in treating Hoarding Disorder, anxiety, and trauma. Her unique personal and professional experience with hoarding—working with individuals, families, agencies, and communities—informs her advocacy efforts. Her passion is destigmatizing hoarding disorder through compassionate and engaging education of professionals, families, and communities about the importance of mental health treatment as a vital part of addressing hoarding behaviors.

Miriam Greenburg, MSW, LICSW, brings 26 years of experience in the social work field across a variety of settings, with the last 12 years dedicated to Massachusetts’ Tenancy Preservation Program (TPP) at Eliot Community Human Services, where she currently serves as Assistant Director. In this role, she provides clinical consultation to Housing Court, collaborates with judges, landlords, and community providers, and connects tenants whose housing difficulties are related to disability (which includes mental health disability related to hoarding) with the supports they need to remain stably housed. Through her leadership, Miriam has helped TPP fulfill its mission of preventing homelessness by fostering collaboration among courts, landlords, and service systems.

Ashley Kraft, PSC, is the leading expert on hoarding disorder for the Seattle Housing Authority, where she is creating a housing program to address high clutter and hoarding behaviors. As co-facilitator of the Northwest Hoarding Coalition, she connects housing providers and community service professionals with education, resources, and compassionate support for individuals experiencing hoarding disorder. Ashley has presented at multiple conferences on the intersection of seniors, housing, and hoarding. She holds a B.S. in Gerontology from Central Washington University and brings more than 12 years of experience in Assisted Living and Memory Care. A mid-career shift into affordable senior housing inspired her to launch Resident Services and Housing Stability programs after attending a pivotal seminar on hoarding disorder in 2013.

Marnie Matthews, LCSW, is a licensed clinical social worker specializing in the mental health treatment and crisis management of hoarding disorder, OCD, and Anxiety Disorder. She is the founder of the Center for Hoarding and previously developed and served as Clinical and Program Director of the North Shore Center for Hoarding and Cluttering in Massachusetts, where she led support groups and provided individual and family counseling, crisis case management, and community and agency trainings. Since 2013 Marnie has been a highly sought-after and respected trainer for agencies and communities across the U.S. working to better address hoarding. She developed the Uniform Inspection Checklist (UIC), a universal tool for applying Harm Reduction to hoarding cases, now used in the U.S., Canada, and Australia to effectively address hoarding cases, and has held leadership roles on multiple hoarding task forces and committees, including serving as Vice President of the Board of Directors for The Hoarding Project.

Dr. Jennifer Sampson, PhD, LMFT, is a licensed therapist with extensive expertise in hoarding disorder. As Executive Director of The Hoarding Project for ten years, she developed treatment programs, supervised clinicians, and partnered with community task forces to advance best practices in clinical care and crisis intervention. Her doctoral research examined trauma and family experiences in hoarding behavior, and she has authored multiple publications and trainings on hoarding and its impact on individuals, families, and communities. Dr. Sampson is a sought-after national and international trainer, keynote speaker, and consultant on hoarding disorder, known for her compassionate, systemic, and research-informed approach. Dr. Jennifer Sampson, PhD, LMFT, is co-founder of Northwest Relationships, a Washington-based group practice committed to accessible, anti-oppressive mental health care, and founder of Lovewell Initiatives, which provides leadership development and equity-focused training for professionals. With nearly 20 years of clinical, academic, and supervisory experience, she specializes in reproductive mental health, sexuality, and systemic leadership development. A past president of the Washington Association for Marriage and Family Therapy, Dr. Sampson is recognized nationally for advancing trauma-informed, socially just approaches in both clinical practice and professional education.

Leslie Shapiro, MA, LMFT, is a clinician and trainer specializing in hoarding disorder and anxiety-related conditions. Formerly a Clinical Therapist at The Hoarding Project, she provided individual and group treatment, developed CBT- and motivational interviewing-based plans, coordinated care with families and community partners, conducted research, and led support groups for individuals with hoarding disorder and their family members, including co-facilitating these groups with Licensed Marriage and Family Therapist Associates (LMFTAs). She now maintains a private practice and trains multidisciplinary teams. Leslie has co-authored several articles on hoarding disorder, including work published by SAGE. She holds an MA in Marriage and Family Therapy from Antioch University Seattle.

Karen Sullivan, MSW, LICSW, is a licensed independent clinical social worker specializing in hoarding disorder, chronic disorganization, and crisis case management of hoarding cases in the community. She spent six years as a Clinical Hoarding Specialist, including as a Program Manager, at an elder services agency, providing clinical and crisis case management for individuals struggling with hoarding behaviors and excessive clutter while supporting and educating their families and friends. Karen has extensive experience facilitating support groups, leading five to six decluttering groups each year, and collaborating with community stakeholders on complex cases. She also oversaw the program’s referral process and master’s-level social work internship program, and previously served as Outreach Coordinator at a council on aging, advocating for seniors and caregivers and connecting them to essential resources.